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advocates for long term care insurance claims

At Jahnke Consulting, we navigate complex insurance claims and advocate on behalf of our clients.

Our services are designed to protect and support our client's dignity while professionally supporting all aspects of the claim event. From policy activation, our proprietary system has a 100% success rate.

Retired elderly couple smiling together
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What we do

We advocate on our client's behalf by working directly with the LTCi company, doctors, and health care providers.

We educate our clients on their policy details and how to access supportive care to meet the necessary LTCi requirements.

We manage our client's claim at every step ensuring accurate benefit payments.

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Who we help

Home nurse taking care of senior woman

Policy holders

Our focus is making sure our promises to you are kept

  • We represent your best interest.
  • We will LISTEN to YOU!
  • We will help you find professional services that meet your policy standards.
  • We will follow through until benefits are paid.
  • We will reconcile your benefits for accuracy.
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Family caregivers

Trust us with your concerns and fears. We will help you get what you need.

  • We know you are juggling a LOT!
  • We know you are concerned about the cost of care.
  • We are here to support you in the care of your loved one.
  • You take care of your loved one, so let us take care of the red-tape.
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Professional entities

Let us help you with increased demands from ever-changing policies.

  • We have been in the LTCi market for over 35 years, and we have seen it all.
  • We have filed thousands of claim events successfully.
  • We are experts in policy language analysis.
  • We partner with vetted care professionals and facilities.

We want promises to be kept as much as you do.

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who we are

Open discussion with Bryan Devore

Interview with Linda Jahnke, BCPA

by Jacqui Clark, CSA

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Our Services

Personal Evaluation for Pre-Claim Approval

LTCi Contract Evaluation and Summary

Resource Options With Vetted Care Providers

Streamlining Document Collection from Care Providers

Navigation During Recertification of LTC Benefits

Monthly Billing of Invoices for Accurate Benefit Payments

Advocacy Services

As Needed

Liaison for the

Claimant Until Benefits

Are Paid

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Elderly Couple at the Beach

Our Mission

We specialize in navigating and managing long term care insurance claims. Our purpose is to advocate for the client to receive benefits that support their care needs.

our vision

We aim to serve our clients and their needs. We strive to take on projects and partners that will help our clients and support their needs during the claim process.

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our Story

If there is one word to describe our brand, it is promises.

Jahnke Consulting Inc. was originally established as an independent Long Term Care Insurance Brokerage. After selling long term care insurance (LTCi) for over 35 years, and witnessing our clients struggle to find good care and navigate the complex claim process, we shifted focus to LTCi Claim Advocacy.

We developed a proprietary system that allows our clients access to LTCi expertise, vetted care resources, and professional oversight during the entire claim event.

Our services are guided by Professional Certification Criteria for Patient Advocacy. Our model is a managing service, specifically for Long Term Care insurance claims. We continue to manage the process which includes: communication and correspondence, recertification requirements, documentation requests, professional care provider referrals, and problem-solving strategies. Our services represent the claimant and family members through the duration of their claim.

Linda Jahnke B.C.P.A

Certificate Number: 2018200244

Team support

Your Team

Linda Jahnke

Owner of Jahnke Consulting

In 1987 Linda sold her first LTCi policy and she and her husband built a successful agency. Transitioning her company to provide claims advocacy was a natural progression in their client-centered focus.

Kevin and Linda live in San Diego, CA and have four grown children and four grandchildren.

Janel Sechser

Case Manager

Jennifer Swim

Customer Support

Lori Piedra

Operations Manager

Grace Jahnke

Billing Specialist

Couple in Love Outdoors

Client Testimonies

My sister and I were referred to Linda in 2022. My Dad had been diagnosed with Alzheimer’s and it was no longer safe for him to live alone, so we moved him to an Assisted Living facility close to my home in San Diego. That was when my sister and I attempted to deal with my Dad’s Long Term Health Care Insurance company on our own. We thought it would be an easy process to submit a claim for his care. We quickly learned that the claims process is very tedious and contains many ways for an inexperienced person to either fail or create unnecessary delays in getting the insurance company to approve benefits under the policy. We spent 1.5 years trying to handle this on our own and got nowhere.

We cannot praise Linda and her team enough for their outstanding assistance in securing my father's long-term health care insurance to pay each month. They demonstrated an impressive level of expertise in navigating the complex landscape of Long Term Health Care Insurance. They quickly grasped the specifics of my father's situation, and their comprehensive understanding of policy nuances was evident throughout the process. This expertise proved invaluable in advocating for a successful payout. Their ability to handle the claim process was remarkable, ensuring my father received the benefits he deserved without unnecessary delays.

I wholeheartedly recommend this advocate team to anyone in need of assistance with Long Term Health Care Insurance claims. Their professionalism, efficiency, and dedication make Linda and her team a standout in their field, and we are truly grateful for the positive resolution they achieved for our family.

Our only regret: we wish we had found Linda and her team sooner!

~ Heather H.

Thank you so much for all your help and advice through these last seven and half years as I negotiated the journey with aging parents. You were such an immense help, not just with the long term care insurance but also as we briefly tried to care for my mother in her home. I really appreciate your support.

~ Elise B.

Please know that your continued assistance to help mom with her LTC issues is just invaluable to my siblings and I. I tell ​everyone I see about how great you are. We are so grateful for the services being provided. Many thanks.

~ Denise R.

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Contact Us

Mailing Address:

12463 Rancho Bernardo Rd. #271

San Diego, CA 92128

Office Location:

16885 West Bernardo Dr, Suite #295

San Diego, CA 92128



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